Privacy Policy

1. Introduction

At Cogniskill, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and disclose your personal and transactional information when you access our website or use our services, particularly when making online payments.

By using our website or availing of our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of personal and transactional data:

  • Personal Information: Name, email address, phone number, postal address, educational qualifications (if applicable), and other details provided during registration or while using our services.
  • Payment Information: Credit/debit card details, UPI ID, bank account numbers, wallet info, or other payment-related information (collected via a secure and PCI-DSS compliant payment gateway).
  • Technical Information: IP address, browser type, operating system, device information, referring URL, and usage data through cookies or analytics tools.

3. How We Use the Information

Your information is used for:

  • Processing orders, payments, or service requests
  • Providing access to our courses, modules, or products
  • Communicating updates, offers, and relevant notifications
  • Improving our website, offerings, and customer experience
  • Ensuring security and fraud prevention

Note: We do not store any payment card information on our servers. All online payment transactions are handled through secure, RBI-authorized payment gateways.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share it with:

  • Trusted third-party service providers (e.g., payment gateway partners, cloud service providers) only for the purpose of processing transactions or enhancing service delivery.
  • Government authorities or law enforcement if required by applicable laws or legal processes.

All third parties are bound by strict confidentiality and data protection obligations.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data from unauthorized access, misuse, loss, or destruction. These include:

  • SSL encryption
  • PCI-DSS compliant payment infrastructure
  • Regular audits and monitoring
  • Access controls and authentication protocols

Despite our best efforts, no method of transmission over the Internet is 100% secure. Use our services at your discretion.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Understand user behavior and preferences
  • Enhance navigation and performance
  • Provide customized content and ads (if applicable)

You may choose to disable cookies via browser settings, though it may affect certain functionalities.

7. Your Rights

You have the right to:

  • Access and review the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent (where applicable)
  • Opt-out of marketing communications

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.

9. Children’s Privacy

Our services are not directed toward children under the age of 18. We do not knowingly collect information from minors. If you believe a child has submitted personal data, please contact us for prompt deletion.

10. Changes to This Policy

We reserve the right to amend this Privacy Policy from time to time. Updates will be posted on this page with the "Effective Date" updated accordingly. Continued use of our services signifies your acceptance of any revised terms.

11. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our practices, please contact:

Cogniskill India Pvt. Ltd.
Email: [email protected]